Privacy Policy
Basetracking is committed to safeguarding the privacy of customers, partners and event attendees. This notice explains how we collect, use, store and share personal information when you interact with our products and services.
1. Scope of this policy
The policy covers every Basetracking-branded offering, including our RFID event management platform, integration services and technical support engagements.
2. Information we collect
- Contact and business information you provide when registering for services or support.
- Delegate and guest records required for access control, credential issuance and event operations.
- System logs, check-in/check-out histories and telemetry from connected devices.
3. How we use data
We process data to deliver contracted services, maintain platform security, enhance user experience, honour legal obligations and provide proactive customer support.
4. Data sharing
Information is shared only with vetted integration partners, service providers or authorities when legally required and in line with customer agreements.
5. Your rights
You may request access, correction, deletion or restriction of your personal data by contacting privacy@basetracking.com. We respond to all data-rights requests within applicable regulatory timelines.
6. Contact
For any privacy-related questions, reach our Data Protection Officer at privacy@basetracking.com or +65 6234 5678.